FAQs

How do I pay?

Checkout runs through Razorpay, which handles your payment securely. Your card or UPI details are entered with Razorpay, not stored on our site.

Do I need an account?

No. You can check out as a guest. Your bag and wishlist are saved in your browser.

Can I order a custom piece?

Yes — use the custom piece form to tell us your idea, add a reference image and share a budget. We’ll reply with what’s possible before anything is agreed.

Will my piece look exactly like the photos?

Pieces that are made by hand vary a little in colour, texture and finish. We describe each piece as accurately as we can.

How long does delivery take?

See Shipping & Delivery.

Can I return a piece?

See our returns policy.